Privacy Policy
At Facilico, we prioritize the protection of your privacy. This privacy policy (“Privacy Policy”) applies to the processing of personal data that you provide to us through our website when you seek information and materials from us. The purpose of this Privacy Policy is to inform users of our website (“users” or “you”) about how Facilico processes the personal data you share with us through our contact forms.
It is important to note that our website may contain links to non-Facilico websites. Please be aware that Facilico is not responsible for the privacy policies or practices of such external websites.
RESPONSIBILITY FOR THE PROCESSING OF PERSONAL DATA
Facilico is accountable for ensuring that the processing of personal data is conducted in compliance with applicable laws.
CATEGORIES OF PERSONAL DATA
When you request information from us, the following categories of personal data will be processed:
Contact information: This includes your email address, name, company, country, and the message you provide to us.
Browsing Information: We collect your IP number for the purpose of processing.
PURPOSE AND LAWFUL BASIS FOR PROCESSING
Facilico processes the personal data you provide to us or that is collected during your use of our webpage for the following purposes:
Purpose of Processing Lawful Basis for Processing Retention Period
Fulfilling your request for information or materials, such as brochures or reports Consent We retain your personal information only for as long as necessary to fulfill your request or as required by law.
SHARING YOUR PERSONAL DATA
We may share your personal data with the following parties:
Service Providers and Subcontractors: To assist in processing your personal data, we may engage service providers and subcontractors who act as personal data processors. They are contractually bound to process data solely for the purposes outlined in this policy.
Government Agencies: We may share your personal data with government agencies if required by law or with your consent. This may occur to protect our rights, ensure your security and safety, investigate crimes, or respond to government requests. Please note that when your personal data is shared with authorities, their own privacy policies will apply.
Other Third Parties: Unless you provide separate consent, we do not sell, trade, or otherwise disclose your personal data to third parties outside the Facilico Company.
Other Third Parties: Facilico does not sell, trade, or forward your personal data to third parties outside the Facilico Group unless you provide separate consent.
DATA PROCESSING LOCATION AND SECURITY MEASURES
We process your personal data within the geographical location where Facilico operates. We employ appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure.
YOUR RIGHTS
We respect your privacy rights and comply with applicable data protection laws. You have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
- Right to Erasure: Under certain conditions, you can request the erasure of your personal data.
- Right to Object: You may object to the processing of your personal data in certain circumstances.
CHANGES TO THIS PRIVACY POLICY
Facilico reserves the right to modify this Privacy Policy. In the event of any changes, we will notify you by updating the policy on our website or through other appropriate means. The most recent update was made on April 1st, 2024.
COMPLAINTS AND CONTACT INFORMATION
If you have any questions, concerns, or comments regarding the processing of your personal data or this Privacy Policy, please contact our marketing team: info@facilico.ae
