Training & Development
At Facilico, our people are the cornerstone of our success. We invest in the proficiency and expertise of our team to ensure clients benefit from industry-leading practice, new trends and advanced ways of fostering an environment for strong and efficient performance.
Soft Services Training
We train all soft services staff to the highest global standards and uphold international best practices.
- BICSc standards (Cleaning and housekeeping)
- DCAS (Lifeguards)
- SIRA (Security Guards)
Technical Training: Facilico provides both technical knowledge and a practical hands-on approach to achieve operational excellence in Hard FM
Learning & Development
We cultivate a supportive and growth-oriented environment for our employees. We provide learning and development programs for all employees to enhance their skills, stay relevant and progress in their careers.
In-house training: Our training and cross-training programs are designed to ensure readiness for evolving roles and responsibilities. Additionally, our annual manpower training matrix encompasses a comprehensive range of programs to ensure the highest standards of competence among the workforce.
Performance Evaluation: We conduct regular performance reviews, identifying strengths and areas of improvement while providing them with constructive feedback and setting development goals. Additionally, regular spot checks are conducted to monitor performance on-site, ensuring our employees maintain the highest standards of professionalism and competence.
Customer Satisfaction Surveys: We engage our clients to assess our employees’ performance and gather insights to enhance service quality.
Mentorship & Buddying Programs: Our mentorship and buddying programs connect employees with experienced professionals within the organization to offer guidance on career prospects and share their expertise to help them reach their full potential.